Guidepoint Vehicle Locator App Reviews

App fails to open. Crashes every time. Used to work good on my previous iPhone.

Upon entering un/pass crashes and unable to locate vehicle. When logged keeps listing previous location 4ever.

When I put in my username and password I cant even click the login button, it worked the first time I used it but it no longer works. For as much as guide point cost this app should work perfectly.

Can not access the account not going to online app is disappearing Worst app design I will not recommend. Please fix the app for sign in

FIX THE APP! I PAID $1000 FOR THIS AND I GET A BAD UNRELIABLE APP?!

After several updates to the app, the search my vehicle option is locating the car in a location I was about 2 months ago. Please fix this, the locator worked previously, but started to be bugged after a couple of updates ago.

The old interface was better. The new one you cant tell if the system is on or off. All its says its sent to the car. I had the alarm go off three times in one day when I pushed the button to turn it off. Had to call guide point to turn it off completely till the app works again. Please fix the new interface please.

The new version requires me to log on every time I open the app. And, the new ux is worse. Two giant steps backwards. It almost seems like they tried to create an unusable app, right down to the crappy app icon.

The app just hangs on my iPhone 5s. The browser version works better. Do not release this version if it does not work.

I wish I never upgraded! I have to ended user name and password each time. I hope my phone doesnt get stolen when Im struggling to correctly type them in a not so good neighborhood in the city! Maybe they rather not want you log in all the time to use their service. Hate the new app. Paid to remove from vehicle to the next. Did I waste my money?

They had taken away the ability to save the username so youd have to type it in every time. Very annoying if you frequently use the VIP feature. But now its back! Thanks Guidepoint for actually listening to the complaints!

I just this app only worked for a week crappy app it wont let me log in now keeps saying try again time out

This app is really crappy. Everytime I attempt to log in when not using wi-fi (away from home), I get an error message that says "Alert. Login attempt timed out. Please try again." I paid enough money to have guidepoint installed in my new car, yet I cant even access the app when I most need it. Please fix this problem ASAP!!!!!

Finally this version of the app corrected many of the previous problems. The app has increasing speed. It no longer required repeated logon. Its attractive. I does exactly what is expected.

I have an iPhone 6 so there is no reason this app should not be working! It was locating very slow, then it just stopped locating at all. I uninstalled & reinstalled the app, turned off & on the phone. I looked & just noted the app update. I cant even get into services to see if I can get help. It is working on the computer, so it is the app that has a problem. Ill erase this review if you will fix the app.

Car located on computer, no problems. Recent update has broken the app! As in the previous review, deleting, and reinstalling the app does not fix the problem... Please fix ?!?! iPhone 6s (ios 9.3.2)

This app does not load my vehicle location. It just spins trying to locate. It used to work just fine. I now have to use google chrome app and load guidepoint website in order to locate my vehicle. Please fix this issue with an update! Oh yes, i tried with 2 different lPhone 6 plus, no luck.

Do not invest in Guidepoints vehicle security device. You cant access on your phone and you have yo call in each time you want to check on your vehicle. This company will keep giving you excuses, on how they are fixing the problem. When in reality the no access to locating your vehicle is their intention all along. This is a case of buyer beware. I will be looking into a new device with another company. Hope this helps.

You will not be able to find your car unless your car stays same spot for two days..

I type in my username and password and it takes me to a "Loading..." screen. Ive deleted and re-installed the app. My Honda dealership installed a device in my car to use with with app. Such a cheap way to make an extra buck.